What type of data do we collect?
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name
- Address, State, Province, ZIP/Postal code, City
- Cookies, Identifiers and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.
You can enable or disable location services when you use our Service at any time, through your device settings.
We may use and store information about the motion sensors in your device (such as the accelerometer, gyroscope, pedometer, barometer) if you give us permission to do so (“Motion Data”). We use this data to provide features of our Service, control onscreen interactions, to improve the user experience and customize our Service.
You can enable or disable motion services when you use our Service at any time, through your device settings.
Tracking Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Social Networking Data
If you decide to connect your social networks, you authorize us to access certain LinkedIn or Facebook account information, such as your public profile (consistent with your privacy settings in Facebook or LinkedIn), your email address, gender, birthday, current role, current city, list of friends who also are OPIÑON users and have authorised the Service. You can control settings and remove apps and services connected to your social networks following the relevant instructions provided by the different social networking platforms:
You can control your LinkedIn privacy settings by following the instruction on this page: https://www.linkedin.com/help/linkedin/answer/66/managing-your-account-and-privacy-settings-overview.
In addition you can remove LinkedIn access to apps and serviced by visiting this page: https://www.linkedin.com/psettings/permitted-services
You can control your Facebook Basic Privacy Settings by following the instruction on this page: https://www.facebook.com/help/325807937506242
You can check the apps and services connected to your Facebook account by following the instructions on this page: https://www.facebook.com/help/100754513412802
You can edit the privacy and settings for the apps and services connected to your Facebook account following the instructions on this page: https://www.facebook.com/help/218345114850283
In addition you can remove access to apps and services connected to your Facebook accounts by following the instructions on this page: https://www.facebook.com/help/170585223002660
What use do we make of the data?
OPIÑON Limited uses the collected data for various purposes:
- To provide and maintain our Service.
- To notify you about changes to our Service.
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our Service.
- To monitor the usage of our Service.
- To detect, prevent and address technical issues.
- To evaluate candidates applying for a job position in the company.
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
How long do you retain the data for?
OPIÑON Limited will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Where are data stored and transfered to?
If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your personal data, including sensitive data, by OPIÑON Limited from your region to countries which do not have data protection laws that provide the same level of protection that exists in countries in the European Economic Area, including the United States. By providing your personal information, you consent to any transfer and processing in accordance with this Policy.
When are we required to disclose the data?
Disclosure for Law Enforcement
Under certain circumstances, OPIÑON Limited may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
OPIÑON Limited may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation.
- To protect and defend the rights or property of OPIÑON Limited.
- To prevent or investigate possible wrongdoing in connection with the Service.
- To protect the personal safety of users of the Service or the public.
- To protect against legal liability.
What measures do we have in place to keep the data secure?
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the safety of your personal data. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to these systems.
While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
What are my rights?
OPIÑON Limited aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the right:
- To access and receive a copy of the Personal Data we hold about you.
- To rectify any Personal Data held about you that is inaccurate.
- To request the deletion of Personal Data held about you.
You have the right to data portability for the information you provide to OPIÑON Limited. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.
Please note that we may ask you to verify your identity before responding to such requests.
What Service Providers do we work with?
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used and improve it.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics for Firebase
Google Analytics is an analytics service offered by Google that tracks and reports website and application traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page (http://www.google.com/intl/en/policies/privacy), the Google Firebase Terms (https://firebase.google.com/terms/analytics) and this help article that summarises how Google uses data when you use partners' sites or apps: https://policies.google.com/privacy/partners.
Amplitude is provided by Amplitude Inc, Amplitude is a quantitative data analytics tool that allows us to understand the usage of our Service and its performances.
You can prevent Amplitude from using your information for analytics purposes by opting-out. To opt-out of Amplitude service, please follow the instructions on this page: https://amplitude.com/privacy
Mixpanel is provided by MIxpanel Inc, Mixpanel is a quantitative data analytics tool that allows us to understand the usage of our Service and its performances and send tailored communications about our Service.
You can prevent Mixpanel from using your information for analytics purposes by opting-out. To opt-out of all Mixpanel service, please follow the instructions on this page: https://mixpanel.com/legal/privacy-policy
AppsFlyer is provided by AppsFlyer Inc, Mixpanel is a quantitative data analytics tool that allows us to understand the usage of our Service and the performances of our marketing messages across the various channels used to promote our Service.
You can prevent AppsFlyer from using your information for analytics purposes by opting-out. To opt-out of all AppsFlyer service, please follow the instructions on this page: https://www.appsflyer.com/services-privacy-policy
Smartlook is provided by Smartsupp.com, s.r.o. Smartlook is a qualitative data analytics tool that allows us to understand the user interactions with the Service, bugs or app crashes, usage of our Service and its performances via session recordings.
You can prevent Smartlook from using your information for analytics purposes by opting-out. To opt-out of Smartlook service, please visit this page: https://www.smartlook.com/opt-out
Segment is provided by Segment.io Inc. Segment is used as data hub for integration with Service Providers and it's used exchange data without slowing the delivery of our Service down.
You can prevent Segment from using your information for analytics purposes by opting-out. To opt-out of Segment service, please visit this page: https://segment.com/docs/legal/privacy
Advertising and Marketing Solutions
Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
Twitter remarketing service is provided by Twitter Inc.
You can opt-out from Twitter's interest-based ads by following their instructions: https://support.twitter.com/articles/20170405.
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook's interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation
Pinterest remarketing service is provided by Pinterest Inc.
You can opt-out from Pinterest's interest-based ads by enabling the "Do Not Track" functionality of your web browser or by following Pinterest instructions: http://help.pinterest.com/en/articles/personalization-and-data
Email Marketing Solutions
OPIÑON Limited uses the following email marketing solutions to communicate with you:
SendGrid is provided by SendGrid Inc. We use SendGrid to manage newsletter content and transactional emails.
Privy is provided by Privy Inc. We use Privy to personalise our website and to allow you to subscribe to direct marketing and newsletter content.
Cloud Computing and Hosting
OPIÑON Limited uses multiple Cloud Computing service providers in order to maintain and deliver the Service:
Google Cloud Platform
Google Cloud Platform is provided by Google. We use it for running selected database management, cloud computing, storage, archiving, application programming interfaces (APIs) to deliver the Service.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page (http://www.google.com/intl/en/policies/privacy), the Google Cloud Terms (https://cloud.google.com/terms) and this help article that summarises how Google uses data when you use partners' sites or apps: https://policies.google.com/privacy/partners.
Heroku is a service provided by Salesforce.com Inc. We use it for running selected database management, cloud computing, storage, application programming interfaces and services.
For more information on the privacy practices of Heroku, please visit the Salesforce Privacy Terms web page: https://www.salesforce.com/company/privacy
Amazon Web Services (AWS):
Amazon Web Services (AWS) is a service provided by Amazon Inc. We use it for running selected database management, cloud computing, storage, archiving, application programming interfaces and services. This data may be shared with other Amazon services and can be controlled by following the instructions on this page: https://www.amazon.com/gp/help/customer/display.html?nodeId=468496.
For more information on the privacy practices of Amazon Web Services, please visit the Amazon Web Services Privacy Terms web page: https://aws.amazon.com/privacy
Algolia is a service provided by Algolia Inc. We use it for providing predictive search and content filtering features in our Service.
For more information on the privacy practices of Algolia, please visit the Algolia Privacy Terms web page: https://www.algolia.com/policies/privacy
Perspective is a service provided by Google Inc. It was created by Jigsaw and Google’s Counter Abuse Technology team in a collaborative research project called Conversation-AI. Perspective API is in the early days of research and development, and we use it for user generated content moderation purposes, filtering spam or offensive content, and for features that encourage positive conversations within our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page (http://www.google.com/intl/en/policies/privacy), and this help article that summarises how Google uses data when you use partners' sites or apps: https://policies.google.com/privacy/partners.
We may collaborate and use specialised 3rd party research labs in order to monitor the performances of the training exercises, collaborate to the accademic research, analyze the use of our Service, and improve the Service.
Banissy Lab is a social neuroscience lab specialised in understanding how humans perceive and interact with others. We share data with Banissy Lab to monitor the usage of the training exercises, the experience of the Service, to analyse its benefits, and improve the its design. For more information please visit https://banissylab.com.
Goldsmiths' College collaborates with us and help us to understand how humans perceive and interact with others, and and to improve the Service. We share data with Goldsmiths' College to monitor the usage of the training exercises, the experience of the Service, to analyse its benefits, and improve the its design. We may also jointly pusblish Research Whitepapers and aggregate stats to contribute to the Accademic Research in the field. For more information please visit https://www.gold.ac.uk
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
Apple Store In-App Payments
Google Play In-App Payments
PayPal or Braintree
Do we provide links to other websites or apps?
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Do we aggregate data?
Aggregate information are data combined from several measurements. When data are aggregated, groups of observations (including observations generated from processing of Personal Data or Usage Data) are replaced with summary statistics based on those observations. OPIÑON may collect and analyze Aggregate Data about the performance of its Service. From time to time, OPIÑON may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its Service.
What happens to my data when I apply for a job with you?
If your Personal Information is submitted when applying for a position with OPIÑON Limited, the information will be used solely in connection with considering and acting upon your application. We may retain your Personal Information, but only for the purpose of considering your application for current or future available positions. This information, which may include your name and contact information, prior education and experience, and other information you provide to us, may be shared with third-party service providers retained by us to collect, maintain and analyze candidate submissions for job postings.
In all circumstances, we may perform these functions directly or use a third party vendor to perform these functions on our behalf who will be obligated to use your personal information only to perform services for us.
What measures do we have in place to address children's privacy?
Our Service does not address anyone under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.